Terms & Conditions
Any software may be returned for refund or exchange within 30 days of the dispatch date, providing that the seal remains unbroken on the software if sold NEW.
We do also test our pre-owned stock prior to shipment.
PC media must be returned NEW and SEALED...opened PC media is not returned with STEAM codes etc.
Hardware or peripherals may be opened for the purpose of inspection (but not used) and may be returned for refund or exchange within 28 days of the dispatch date.
Please note that hardware must contain every component part (cables, memory sticks etc.) before it can be accepted as a return.
Please be aware any return in which the product seal has been broken may be subject to a restocking fee up to 20%.
This does not affect your statutory rights.
Voucher Codes: We sometimes offer voucher codes, please register account to use & apply to order. Voucher codes use is at our discretion, and can discontinued at anytime Account registration required
Guest Checkout not available when not using voucher code, Discount codes not available on Pre-order or hardware
PRE-ORDERS- dates are subject to change from the publisher, we will keep you informed of any potential change, should our price drop prior to release we will refund any difference.
Pre-orders are dispatched day before release 24 hour signed, EU/ROW 5-9 days inernational tracked.
Paypal immediate payment/Amazon Payment immediate cancel up to 7 days before release
DIGITAL Orders -Please use Paypal payments for digital delivery and you will receive any code or DLC after checkout for download , Amazon payments does not have the facility.
HOW TO RETURN AN
Please fill in the Return Merchandise Authorisation form - click HERE (Opens in a new window.)
We will then send you an RMA number.
Returns - estreetshops
8 Kierhardie Road
We advise requesting
a proof of postage when returning any item to us, for your own
records and insurance should anything happen to the product while in
the care of Royal Mail.
When returning an item, please be sure to include a copy of your invoice or your order number with your item, so that we are able to easily identify your order and minimize any delays in the returns process.
* Before returning any item, please ensure it meets our return requirements as outlined above. Any item returned that does not meet our return requirements will be returned at the expense of sender.